OUR COVID-19 GUIDELINES
THE SALON
- We have undertaken a thorough review of our salon and the services we offer
- We have rearranged our waiting, reception and treatment areas to adhere to social distancing guidelines
- All surfaces throughout the salon will be disinfected regularly and wiped with the appropriate cleaning product between each treatment
- All items of equipment will be disinfected before and after every treatment. This includes all metal instruments, brushes, bowls, and tweezers
- One-use disposable items will be used where necessary (sustainable alternatives will be kept where possible)
- We will ensure adequate ventilation throughout the salon with doors and windows open where possible
THE TEAM
- We have conducted training to ensure all team members care for our customers in a safe, hygienic and professional manner
- Staff have been trained to adapt each treatment to uphold best practice, including hygiene and safety
- We have agreed to social distancing for our team in communal staff areas
- Staff are briefed to uphold safe standards while dealing with responsibilities at reception
THE TREATMENTS
- We have reviewed our treatment menu and implemented the necessary clean up time in between each service
- We will ensure there is a 2m distance between clients and no overlapping of appointments
- Our therapists and stylists will wear gloves, masks and other personal protective equipment (PPE) during treatments where required. Therapists will wash their hands before and after every treatment
- PPE will be replaced after every treatment
- Our therapist will stay with you throughout your treatment – not venturing out of the room – to reduce the need to replace PPE and minimise infection
GUEST ARRIVAL & RECEPTION
- We will greet you warmly but without a handshake or personal contact
- We will stagger customer arrival times to minimise close contact
- We will clean the reception area regularly
- Where possible we will escort you straight to the treatment area/room to avoid congestion in waiting areas
- Waiting areas will be arranged to adhere to social distancing
- We ask that you pay in advance online, pay using card or other cashless means where possible
WE ASK YOU, OUR CUSTOMERS
- To arrive at the time agreed, to maximise social distancing
- To wash your hands and/or use hand sanitiser as directed by our team and before and after each treatment
- To wear face masks supplied by us
- Please come to the salon alone
- To contact us and re-arrange your appointment, if you have a temperature, or are feeling unwell or if any person in your household has the same or is self-isolating
✘ Do not come to the salon if you or anyone you live with is self-isolating or is displaying symptoms known to be consistent with Covid-19
We are happy to discuss any of your individual concerns, please feel free to email us at office@lacqueredandstripped.com
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